Frequently Asked Questions

How CarPronto Works

How do you determine the price of the vehicle?

Quite simply, you do! You show us the ‘Out-the-Door’ Price from other dealerships and we will beat their price. If not, we will base our price on what we have sold similar vehicles for and what current KBB and NADA values are. We will always be under these values.

What about a test drive?

CarPronto is working on something cool that will fix this in the future. In the meantime, we suggest that you try a traditional dealership to get a feel of the car you are interested in. When you are 100% confident in your choice of vehicle, feel free to request a car from us and let us beat their price!

Do you take trade-ins?

Yes, Of course we do! Just let us know what you have and we will let you know what value we can give you. Our driver will pick your trade-in up upon delivery of your new vehicle!

How can you beat other dealerships’ prices? 

We are just awesome like that! At CarPronto, we really want to shake things up. We save so much money selling cars this way, that we can pass on the savings to you. We don’t have a huge dealership, a large inventory to accrue interest, salespeople that make a commission and we save a massive amount of money in the way we ship our cars directly to you. 

Do you offer warranties?

Most of our cars will still be covered under the factory warranty. All of our cars come with a 10-day Test Own and a 100-day warranty. In the future, we may offer third party warranties. 

Do you offer financing?

Not at this time. We want the best for you. This is why we refuse to offer high interest loans. We suggest talking to your local credit union or bank to get pre-approved before requesting a car. We are happy to take any type of loan check. 

What forms of payment do you accept?

Certified Check, Cashier’s Check, or Wire Transfer. 

Vehicle Condition

How do you know the vehicle is in good condition?

All of our cars are cars are inspected by multiple companies throughout the process. They are first thoroughly inspected by an independent company at the wholesale sources that we purchase from. We are given a Vehicle History Report and Condition Report that will be passed on to you. When we receive your vehicle, we will do our own 244-point inspection. 

Do you sell cars with accidents?

We do not sell cars with accidents. All of our cars are lemon-free, accident-free and salvage-free. All have clean titles.

What if the car was not how we described it?

This is why we offer the 7-day test own. If you aren’t satisfied, we will take your car back. No questions asked. We want everyone to be happy with their purchase, no matter what. However, we will make sure we are upfront and honest with you throughout the entire process. We hate sleazy car salesmen just as much as the next guy!

Delivery

Where will my vehicle be delivered?

All of our cars are cars are inspected by multiple companies throughout the process. They are first thoroughly inspected by an independent company at the wholesale sources that we purchase from. We are given a Vehicle History Report and Condition Report that will be passed on to you. When we receive your vehicle, we will do our own 244-point inspection. 

What if my vehicle gets damaged during delivery?

We assume 100% responsibility of your vehicle throughout the delivery process!

How long does it usually take from request to delivery?

It usually takes 1-3 weeks. We feel like this would be the amount of time you would typically take finding the cars on your own, negotiating with salespeople, test driving cars, etc. However, we think you will spend a lot less of your time and energy using CarPronto.